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QualTrue
For QA Managers

Nonconformance Cost Calculator

What does each nonconformance really cost? Use this free calculator to estimate the internal cost of nonconforming product — scrapped material, rework, re-inspection, and the time spent documenting and dispositioning each NCR.

Your Numbers

/mo

How many nonconformances (NCRs) your plant records in a typical month.

%

Share dispositioned as scrap.

Average material/part value lost when a nonconformance is scrapped.

%

Share dispositioned as rework. Scrapped + reworked should total 100% or less — the rest is use-as-is, return-to-vendor, and so on.

hrs

Labor to rework one nonconforming part or lot.

hrs

Labor to re-inspect after rework or to verify the disposition.

hrs

Writing up the NCR, investigation, review/MRB, and recording the disposition.

$/hr

Wages plus benefits/overhead for the people doing this work.

Estimated Result

Cost per nonconformance

$219

Monthly nonconformance cost

$4,380

Annual nonconformance cost

$52,560

Labor hours on nonconformances

64.0 hrs/mo

Where the cost goes (per month)

Scrapped material$1,500/mo
Rework labor$1,080/mo
Re-inspection labor$450/mo
NCR documentation & review$1,350/mo

Illustrative scenarios: fewer nonconformances

  • 10% fewer nonconformances~2.0/mo ($5,256/yr)
  • 25% fewer nonconformances~5.0/mo ($13,140/yr)
  • 50% fewer nonconformances~10.0/mo ($26,280/yr)

These are illustrative scenarios showing what fewer nonconformances would be worth at your numbers — not a promise or a guaranteed QualTrue result. Actual outcomes depend on your process.

How the calculation works

This calculator is for QA managers and plant leaders who want a realistic figure for what nonconformances cost internally. It adds up four costs for a typical nonconformance, then scales them to your monthly volume.

Cost per nonconformance = (% scrapped × material cost per scrapped nonconformance) + [(% reworked × rework hours) + re-inspection hours + NCR documentation hours] × fully loaded hourly labor cost. Monthly cost = cost per nonconformance × nonconformances per month. Annual cost = monthly cost × 12.

It deliberately counts internal costs only. Customer returns, chargebacks, warranty claims, expediting, and lost business are left out because they vary too much to estimate from a few inputs — so for most plants the true cost is higher than this figure.

Realistic example

A plant records 20 nonconformances a month. About 30% are scrapped at roughly $250 of material each, and 60% are reworked at about 2 hours each. Every nonconformance also takes around half an hour to re-inspect and an hour and a half to document, review, and disposition. At $45/hour, that's about $219 per nonconformance — roughly $4,380 a month, or $52,560 a year, before counting anything that reaches the customer.

Keep every nonconformance record clear and complete.

QualTrue gives QA a clear record to review, approve, or flag — see how it works.